Where Comfort Meets Quality Sleep
Naturally soft, deeply supportive - wake refreshed, ready for anything.
Trusted and Loved Across Australia
Frequently Asked Questions
What Makes Align Sleep Different?
Every product — from our bamboo bedding to our travel pillows — is crafted using natural, breathable materials that offer genuine support, exceptional durability, and restful sleep. No gimmicks, just quality sleep solutions Australians can rely on.
Is Align Sleep an Australian Company?
Yes — we’re proudly Australian-owned and operated. Our mission is simple: to help Aussies sleep better, whether at home, on the road, or halfway across the world.
Where are you located?
Our head office is located in Adelaide, SA
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How can I contact customer support?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at alignsleepshop@gmail.com.
Our operating hours are Monday to Friday, 9:00 AM - 5:00 PM ACST. We aim to respond within 24 hours, Monday through Friday.
Our Mission
Align Sleep began with a clear purpose: to make rest simple, reliable, and truly comfortable. By offering bamboo bedding, mattress toppers, hotel-style pillows, and travel cushions, we aim to help Australians enhance their day-to-day lives with products designed for improved sleep and comfort.
Fast, Free & Secure Shipping Australia Wide
Exceptional sleep deserves exceptional service. Every order is shipped swiftly, free of charge, and delivered with care to your door.